Tour included:
- Pick up & drop off by modern bus from hotel/ stay in Hanoi Old Quarter to Halong Bay on the new Highway. 2 bottles of water per person
- Entrance fees Visit Sung Sot Grotto, Titov Island
- English speaking guide during the trip
- Lunch with Vietnamese dishes
Tour not included:
- Beverages,travel insurance, tax, tips for tour guide and personal expenses
* Children from 5 to 8 years old charge 75%. From 9 years old up charge 100%, The children under 4 years old free ( exclusive of entrance ticket, meal)
Ticket booking and cancellation policy:
- Once you have paid your 30%, your trip is confirmed.
- Promotions and sales require the full 100% of the fee to receive a booking confirmation.
- For Promotions and sales, the same rules of cancellation and refunds apply.
- Any cancellation of a booking must be in writing and shall only be effective upon its acknowledged receipt by company.
- No refunds are given in case of 'force majeure'.
- No refunds are given if the client leaves the program after it has begun for any reason whatsoever or miss any scheduled sightseeing or visit or no showing up.
✅ SMALL GROUP TOURS:
- If cancelled up to 15 days before the tour starting date, free of charge.
- If cancelled 15 days or less before the tour starting date, 30% of the total amount is charged (deposit).
- If cancelled 7 days or less before the tour starting date, 55% of the total amount is charged (30% deposit + 25% late cancellation fees).
- If cancelled 2 days or less before the tour starting date, 100% of the total amount is charged.
✅ PRIVATE SET TOURS:
- If cancelled up to 45 days before the tour starting date, free of charge.
- If cancelled 45 days or less before the tour starting date, 30% of the total amount is charged (deposit).
- If cancelled 15 days or less before the tour starting date, 55% of the total amount is charged (30% deposit + 25% late cancellation fees).
- If cancelled 7 days or less before the tour starting date, 100% of the total amount is charged.
✅ PRIVATE CUSTOMISED TOURS:
- The 30% deposit is non-refundable.
- If cancelled 7 days or less before the tour starting date, 55% of the total amount is charged (30% deposit + 25% late cancellation fees).
- If cancelled 2 days or less before the tour starting date, 100% of the total amount is charged.
✅ For children policy:
- Children 4 years old to sleep, ride with parents for free
- Children 5 - 8 years old charge 75%, children 9 years and older are charged as adults.